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FAQs

Frequently Asked Questions

Answers to many questions can also be found in the links on this page.

How do I log into my online account? What is my username? What is my pin/password?
By default your password is your last name in all capital or upper case letters. This can be changed at our online catalog. Please note that your password with various vendors such as Overdrive, Hoopla, Rosetta Stone, Zinio or Mango Languages may be different. Further information on how to navigate the library's online catalog is available in the library's How to Navigate the Online Catalog brochure. The brochure is available in print at each library location or online.

Can I return items I checked out from Carlson to the Main Library?
Fargo Public Library items can be returned to any Fargo Public Library branch. Items from Moorhead, West Fargo or Fargo Public Schools must be returned at their respective libraries.

Where do I park?
Main Library: Parking is available at the Main Library in the west parking lot along 4th Street North and in the east parking lot along 3rd St. N. on the south side of the new City Hall. Library patrons park for free when using these lots each day. These spots have a 3-hour time limit in order to accommodate as many library patrons as possible each day. Handicapped parking spaces are available in both parking lots.

Dr. James Carlson Library and the Northport Library: The Dr. James Carlson Library and Northport Library branches both have parking lots. Handicapped parking spaces are available at both branch library locations.

What collections, services, and resources does the library have?
In addition to lending books, media, e-books and more, the library offers many additional services and resources. You can view information about library services at left, access the library's Hours & Services brochure or contact us for more information.

Do you have study rooms or meeting space available?
All three locations have meeting rooms available for pre-booking. The Main Library and Dr. James Carlson Branch have study rooms available on a first come, first serve basis. All locations also have seating and tables available for study or group work and the Main Library has a dedicated silent reading space.

You don’t have an item I’m looking for. How can I get it?
You can request that the library purchase an item by logging into your account at our online catalog and clicking Your Purchase Suggestions. Items can also be requested through interlibrary loan.

Why do cards expire?
Cards expire every three years to ensure that our patron information database remains current.

How old does my child need to be to go to the library on their own?
Parents are responsible for the behavior of their children while they are on library property. Children must be 10 years old to be in the library by themselves. Children 9 and younger must be accompanied by a responsible individual 14 years or older in the same service area at all times while on library property. Please see the Unattended Child Policy for more information.

Can I pick up my spouse’s hold items with my library card?
Hold items may only be picked up with the card that was used to place the hold.

I have fines on my card. Can I still check out/place holds/use ebooks?
You may continue to check out items as long as your fines are below $15.

I lost my card. What do I do?
If your card is lost, please contact the library circulation desk at any location (see sidebar). Replacement cards are $1.

Do you have wifi?
All Fargo Public Library locations have free wifi.

Do you take donations?
The Friends of the Fargo Public Library take donations of books, DVDs, CDs and audiobooks to sell at all of our locations and during their regular book sales at the Main Library. If you are donating more than two boxes of materials, please contact the library or the Friends so they can be prepared.

If you are donating more than five boxes of materials, please contact the Friends to make arrangements. Donations to the Friends are tax deductible.