The City of Fargo has begun a new effort to recognize and highlight the work of City employees. As part of each City Commission meeting, Mayor Dr. Tim Mahoney is taking time at the beginning to spotlight one of The City of Fargo’s departments to honor their dedication, hard work and outstanding customer service. In spotlighting the achievements of departments, The City of Fargo is instituting an honor for City employees called the Fargo Rising Star Award. The award honors employees who have been with The City for seven years or less and have consistently gone above and beyond in their service to residents and visitors.
On Monday, March 31, the Mayor presented the award to Alyssa Geller, who’s worked for the Public Works Department for about two years as an Office Associate III. Public Works leadership selected Alyssa for the award, noting that her many duties are essential for delivering key programs and services to the community.
Alyssa answers a high volume of phone calls for all divisions of Public Works and provides residents with assistance and information on the department's activities, services, rules and regulations. She takes calls from emergency dispatchers and ensures that requests are made to the appropriate crew or supervisor. Alyssa manages utility locate requests – ensuring that utilities are properly marked before excavation work begins. She maintains employee records, conducts orientations for new hires and schedules interviews. During snow removal operations, Alyssa addresses property owner concerns and coordinates inspections to resolve issues.
“Alyssa is a dedicated professional with a strong work ethic. Her willingness to help others and her positive, can-do attitude make her a valuable team member. Alyssa always goes the extra mile to resolve issues for coworkers and citizens alike,” Mayor Mahoney stated.
Previous winners of the Fargo Rising Star Award include:
• Matt Hager, a Water Treatment Plant Operator III, has worked at The City of Fargo’s Regional Water Treatment Plant for over three years. His duties are focused on the complex operations of the plant and the drinking water pumping stations across the region. His work includes logging regulatory information, monitoring the computer control system, laboratory testing, plant flow changes, chemical adjustments, water plant maintenance and several other tasks.
• Andrew Almer, a Fixed Route Dispatcher for MATBUS, has served in his role for more than three years. Andrew monitors daily bus schedules, provides customer service, logs incidents and ensures communication between staff and management. He also tracks vehicle locations using software and two-way radios, completes reports and coordinates with various Transit personnel to maintain efficient service across the metro area. Andrew previously worked for The City’s transit contractor Transdev as a Dispatcher, Road Supervisor and Bus Operator.