On Monday evening, we continued our effort to showcase and highlight each of our City departments and everything they do to serve our residents 24/7/365.
At the beginning of Commission meetings, we are taking time to honor an individual department and their staff for their dedication, hard work and customer service that makes local government work for all of us. We look forward to sharing this information with our community and continuing to show our commitment to going above and beyond for our residents.
On Monday, we highlighted The City of Fargo’s Transit Department, which operates MATBUS services in Fargo, West Fargo, Moorhead and Dilworth.
Every day, MATBUS employees are focused on ensuring that residents get to work, school, appointments – wherever they need to be – in a timely and efficient manner.
MATBUS is a vital piece of our workforce engine that drives our economy and makes the Fargo community an amazing place to live. MATBUS employees keep Fargo running on all cylinders.
As we spotlight the achievements of our City departments, we are instituting an honor for City employees called the Fargo Rising Star Award. In each department, the award will go to an employee who has been with The City of Fargo for seven years or less and has gone above and beyond in their service to the community.
On Monday, we bestowed the Fargo Rising Star Award to a recipient chosen by the leadership of the Transit Department. The award went to Andrew Almer, a Fixed Route Dispatcher for MATBUS who’s served in his role for more than three years.
Andrew monitors daily bus schedules, provides customer service, logs incidents and ensures communication between staff and management. He also tracks vehicle locations using software and two-way radios, completes reports and coordinates with various Transit personnel to maintain efficient service across the metro area.
Andrew previously worked for The City’s transit contractor Transdev as a Dispatcher, Road Supervisor and Bus Operator.
Andrew is known for taking initiative beyond his job responsibilities. He has identified areas for improvement in Transit operations and offered solutions to enhance efficiency. His passion for public transit and his commitment to serving Fargo’s citizens set him apart. Congratulations, Andrew! You are a Fargo Rising Star!